Customer refuses to pay $89.00 bill
#3354498
10/05/12 12:37 PM
10/05/12 12:37 PM
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Joined: Jan 2012
Posts: 12 Northwest, Oh
Tyson A
OP
trapper
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OP
trapper
Joined: Jan 2012
Posts: 12
Northwest, Oh
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Because he's a senior! I quoted him $89.00 for some Wood repair, and he called me today stating his senior discount is usually around 15% at some other places he does business. The guy owns a trailer park, is a engineer, lives in a 300k house, and "can't afford" to pay the full Bill, so he will "maybe send me 65$ next week". I installed a visual woodpecker repellent (which he picked out from the choices I gave him), and he immediatly wanted it taken down. He told me he wasnt paying for that but would be happy to pay for Wood repair. I understand this is my fault, as I should have said see ya after his first refusal. Anyone ever run into this? Do you keep bugging them by sending bills? Go the mechanics lean route? It's not that $89.00 is going to break me, it's the point of the matter. I'd spend $100 to get $89.00 from him.
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3354544
10/05/12 01:13 PM
10/05/12 01:13 PM
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DaveK
Unregistered
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DaveK
Unregistered
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Get an account at transworld systems. Update your contract language....they will help you. Then submit and forget about it. It is a good way to handle small balances.
Last edited by DaveK; 10/05/12 01:27 PM.
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3354630
10/05/12 02:21 PM
10/05/12 02:21 PM
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Joined: Apr 2010
Posts: 111 NM
HD_Wildlife
trapper
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trapper
Joined: Apr 2010
Posts: 111
NM
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I had a lady out of state we did local work for, took me 6 months but she paid in full plus $100.00 more and did it all through some simple emails and a written letter. Sometimes simple shame works! Justin
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3354723
10/05/12 03:27 PM
10/05/12 03:27 PM
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Joined: Nov 2007
Posts: 164 northern Calif.
Probtrapper
trapper
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trapper
Joined: Nov 2007
Posts: 164
northern Calif.
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We NEVER And I mean NEVER start a job with out a signed contract. Saves a lot of trouble down the road if they don't pay you. If you don't have a contract and they turn out to be a dead-beat you're pretty much at their mercy.
Wiggler, if this guy isn't paying you he can't be that great a contact.
Bob Hassel Animal Nuisance Control
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3354725
10/05/12 03:29 PM
10/05/12 03:29 PM
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Joined: Dec 2006
Posts: 2,064 Ames, IA
MikeTraps2
trapper
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trapper
Joined: Dec 2006
Posts: 2,064
Ames, IA
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The only client I ever pulled out on, and refused to return calls to was a India Indian - he himmed and hawed on price then when I did not catch as many as he thought in my week of trapping, And, he thought I should stay longer (for no extra charge) and he wasn't going to pay till he was satisfied I caught as many as he thought he had.
I picked up traps and walked out saying "You know what keep your $#@$%$ money!"
He is the last reason I need to make EVERYONE pay up front! No Exceptions!
MikeD
Far better is it to dare mighty things, to win glorious triumphs, even though checkered by failure
Theodore Roosevelt
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Re: Customer refuses to pay $89.00 bill
[Re: Paul Winkelmann]
#3355103
10/05/12 08:23 PM
10/05/12 08:23 PM
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Joined: Dec 2006
Posts: 1,673 West, Mi
wiggler
"Skunk Wrangler"
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"Skunk Wrangler"
Joined: Dec 2006
Posts: 1,673
West, Mi
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It has been my experience that most wealthy people are the finest customers to deal with. Having said that, however, if you were born a jerk, it really doesn't matter how much money you do or don't have. You're still a jerk! they are mostly a good group of people here... "mostly". i had the richest guy ive ever worked for (80,000,000 after his divorce) call to me and whine about a $200 skunk bill i gave him.. NEVER had i had anyone ever call me whining so bad about $200. i told him to keep his dang money and never call me again. He paid me the next day. Some of these people are the worse... the low income people and middle income people are my best people by far.
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3355267
10/05/12 09:41 PM
10/05/12 09:41 PM
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Joined: Apr 2010
Posts: 30 St. Louis area
Dave Schmidt
trapper
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trapper
Joined: Apr 2010
Posts: 30
St. Louis area
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Dave K, What's trans world systems? And, yes, many people are tightwads/jerks. Protect your income! Mechanic's liens don't seem to be very useful; some people just refuse to pay, seem to like the "game". Put a "net due in __ days" line on your invoices, then enforce it! Our contract states that overdue accounts have no warranty.
Last edited by Dave Schmidt; 10/05/12 10:08 PM.
ALL OUT Wildlife Control
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3355296
10/05/12 10:01 PM
10/05/12 10:01 PM
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paul antczak
Unregistered
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paul antczak
Unregistered
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Dave how many days do you give them to pay? I go 2 weeks then start ringing there phone. I haven't been stiffed yet. Praise God
Last edited by paul antczak; 10/05/12 10:02 PM.
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3355301
10/05/12 10:04 PM
10/05/12 10:04 PM
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Joined: Apr 2010
Posts: 30 St. Louis area
Dave Schmidt
trapper
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trapper
Joined: Apr 2010
Posts: 30
St. Louis area
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Paul, it's 10 days for residential/small landlord stuff, 30 days for commercial. They get reminder calls at nine days and 29 days respectively.
Last edited by Dave Schmidt; 10/05/12 10:05 PM.
ALL OUT Wildlife Control
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3355306
10/05/12 10:07 PM
10/05/12 10:07 PM
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paul antczak
Unregistered
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paul antczak
Unregistered
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Thanks, I have a couple cabin company's that cut checks on the 30th of the month and the bill has to be in by the 25th. If not you have a long wait.
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3355316
10/05/12 10:13 PM
10/05/12 10:13 PM
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Joined: Apr 2010
Posts: 30 St. Louis area
Dave Schmidt
trapper
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trapper
Joined: Apr 2010
Posts: 30
St. Louis area
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In that instance, the customer is setting the terms. If that's okay with you, it's okay with me. But when I do work, I expect to set reasonable terms for payment. As I said, it's on the contract that they sign (I also read the contract to them). Can't claim ignorance about something you signed.
ALL OUT Wildlife Control
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3356224
10/06/12 04:59 PM
10/06/12 04:59 PM
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Joined: Nov 2011
Posts: 0 shirley,long island New york
rockintheocean
trapper
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trapper
Joined: Nov 2011
Posts: 0
shirley,long island New york
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I have worked at the owner of a very large coperation(4 billion this guy is worth)During my painting days .The owner of this coperation wanted someone at his estate every saturday to do some kind of paint work.Told my boss at the time that he knows how much money the painting company makes off of him every year. Said he better not get a bill.Well one summer ,my boss told him that he could not afford to send someone there and pay out of his pocket.So the owner of this coperation agreed to pay me out of his pocket cash for every saturday I would work there .I worked two sats in a row ,never got a dime nor even offered a drink of water ,being how it was my boss who made the arrangments ,I left it up to him to get this guy to pay.That next saturday the guy came out , told me to tell my boss to stop crying like a girl or go buy some dresses,as he pulled out his fat wallet $100 dollar bills over flowing. and paid me for the two days.That was the last saturday I worked there .My boss had to pay me for that last saturday. This billionaire ,owns many apt.complex,office buildings and so on .I had to paint this occupied apt in one of his complex.There was this old lady living in what we call a jr.one bed.My brother and I went in painted it ,she gave us drinks and snacks.When we were done .She tipped both of us .As we left I looked at how much ,my bro did at the same time .$60.00 each.I went back to make sure she didn't make a mistake. Was no mistake. I have worked for many a rich person who were down to earth ,but by far the lower ,and middle class has always either tipped ,offered drinks to lunch.This has been the case as far as i can see.
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Re: Customer refuses to pay $89.00 bill
[Re: rockintheocean]
#3356227
10/06/12 05:04 PM
10/06/12 05:04 PM
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Joined: Dec 2006
Posts: 1,673 West, Mi
wiggler
"Skunk Wrangler"
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"Skunk Wrangler"
Joined: Dec 2006
Posts: 1,673
West, Mi
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I have worked at the owner of a very large coperation(4 billion this guy is worth)During my painting days .The owner of this coperation wanted someone at his estate every saturday to do some kind of paint work.Told my boss at the time that he knows how much money the painting company makes off of him every year. Said he better not get a bill.Well one summer ,my boss told him that he could not afford to send someone there and pay out of his pocket.So the owner of this coperation agreed to pay me out of his pocket cash for every saturday I would work there .I worked two sats in a row ,never got a dime nor even offered a drink of water ,being how it was my boss who made the arrangments ,I left it up to him to get this guy to pay.That next saturday the guy came out , told me to tell my boss to stop crying like a girl or go buy some dresses,as he pulled out his fat wallet $100 dollar bills over flowing. and paid me for the two days.That was the last saturday I worked there .My boss had to pay me for that last saturday. This billionaire ,owns many apt.complex,office buildings and so on .I had to paint this occupied apt in one of his complex.There was this old lady living in what we call a jr.one bed.My brother and I went in painted it ,she gave us drinks and snacks.When we were done .She tipped both of us .As we left I looked at how much ,my bro did at the same time .$60.00 each.I went back to make sure she didn't make a mistake. Was no mistake. I have worked for many a rich person who were down to earth ,but by far the lower ,and middle class has always either tipped ,offered drinks to lunch.This has been the case as far as i can see. Amen...
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3357068
10/07/12 10:03 AM
10/07/12 10:03 AM
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Joined: Jun 2012
Posts: 129 Dudley NC
Muddawg
trapper
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trapper
Joined: Jun 2012
Posts: 129
Dudley NC
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Small claims court.
I had a lady who owed me 117 dollars for some work I did. She kept giving me the run around, promising payment time and time again and then not being around when I showed up to collect. Finally, I surprised her and showed up when she wasn't expecting me. I actually caught her at home.
That's when she finally told me that she had no intention of paying me. I told her, "Fine. I'll see you in court."
She got mad as a wet sitting hen and huffed, "You would take me to court of 117 dollars?"
"Yes, Mam." I was still being as polite as I knew how to be.
"It will cost you more than that to take me to court!" she said and she was entirely correct on that point.
"Yes, Mam, you're right." I answered. "But if I don't, then it's not fair to my customers who do pay me."
She wrote me a check.
Muddawg
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3357900
10/07/12 08:28 PM
10/07/12 08:28 PM
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Joined: Dec 2006
Posts: 872 Indiana
V3N
trapper
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trapper
Joined: Dec 2006
Posts: 872
Indiana
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We use a service agreement. At the bottom of the usual stuff it says that if not paid I will reposses all materials used for repairs and release on site the same number of animals by species I removed. Only had to remove repairs once. But I do get blaimed for animals that cause problems later.
"There's a fine line between a hobby and a mental illness." Dave Barry
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Re: Customer refuses to pay $89.00 bill
[Re: V3N]
#3358258
10/07/12 11:18 PM
10/07/12 11:18 PM
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Joined: Apr 2010
Posts: 30 St. Louis area
Dave Schmidt
trapper
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trapper
Joined: Apr 2010
Posts: 30
St. Louis area
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We use a service agreement. At the bottom of the usual stuff it says that if not paid I will reposses all materials used for repairs and release on site the same number of animals by species I removed. Only had to remove repairs once. But I do get blaimed for animals that cause problems later. Yeh - I'd kinda like to do that but in most cases it would cost me more to retrieve materials than it's worth.
ALL OUT Wildlife Control
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Re: Customer refuses to pay $89.00 bill
[Re: Dave Schmidt]
#3358597
10/08/12 09:15 AM
10/08/12 09:15 AM
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Joined: Oct 2008
Posts: 492 somewhere in the middle of MT
DAVE SALYS-CWCP
trapper
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trapper
Joined: Oct 2008
Posts: 492
somewhere in the middle of MT
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Paul, it's 10 days for residential/small landlord stuff, 30 days for commercial. They get reminder calls at nine days and 29 days respectively. I give everybody 30 days plus seven, the reason, they all think they have 30 days to pay like a credit card bill and I add in the extra 7 days because on day 30 they mail the check and it takes 7 days for pony express to get to my door. 99% arrive between 30-37 days so my formula works, I also put a little sticker under the amount due that says "INVOICE DUE UPON RECEIPT" that helps a little.
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3359232
10/08/12 05:18 PM
10/08/12 05:18 PM
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Joined: Jun 2012
Posts: 129 Dudley NC
Muddawg
trapper
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trapper
Joined: Jun 2012
Posts: 129
Dudley NC
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One thing that I've noticed; When I started telling folks that there is a charge for services upon their first call to me, I stopped having payment problems.
Muddawg
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3359236
10/08/12 05:20 PM
10/08/12 05:20 PM
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Joined: Jun 2012
Posts: 129 Dudley NC
Muddawg
trapper
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trapper
Joined: Jun 2012
Posts: 129
Dudley NC
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Oh.... And as far as removing materials that I've put in? Can't do it here. Once it's attached it becomes part of their real estate and their property. If I remove anything that I put in, I can be charged with theft and destruction of property... Regardless or whether or not I've been paid.
Muddawg
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Re: Customer refuses to pay $89.00 bill
[Re: Muddawg]
#3359787
10/08/12 09:41 PM
10/08/12 09:41 PM
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Joined: Apr 2010
Posts: 30 St. Louis area
Dave Schmidt
trapper
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trapper
Joined: Apr 2010
Posts: 30
St. Louis area
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If I remove anything that I put in, I can be charged with theft and destruction of property... Regardless or whether or not I've been paid. [/quote] Yeah, well, there is that minor detail...
ALL OUT Wildlife Control
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Re: Customer refuses to pay $89.00 bill
[Re: Tyson A]
#3361104
10/09/12 06:18 PM
10/09/12 06:18 PM
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Joined: Jul 2008
Posts: 1,361 mequon, wisconsin
Paul Winkelmann
trapper
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trapper
Joined: Jul 2008
Posts: 1,361
mequon, wisconsin
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Is that removal thing like a national law? If so, I am a repeat offender. ( On one of them, I'm proud to say, I'm reasonably sure that I ruined a couple of inside walls ) And come to think of it, on another, he wouldn't pay for the really nice closure that I installed, so I took it off. He traded squirrels for raccoons; Man, he should have paid me for the closure. We also did the raccoons and they were way more expensive!
P.S. V3N, I notice you're have trouble with bugs ( especially ones the make a figure 8 ) We also do pest control!
Last edited by Paul Winkelmann; 10/09/12 06:22 PM.
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Re: Customer refuses to pay $89.00 bill
[Re: Muddawg]
#3361118
10/09/12 06:24 PM
10/09/12 06:24 PM
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Joined: Mar 2007
Posts: 1,875 Gainesville, Alachua, Florida,...
Robb Russell
trapper
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trapper
Joined: Mar 2007
Posts: 1,875
Gainesville, Alachua, Florida,...
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Small claims court.
"It will cost you more than that to take me to court!" she said and she was entirely correct on that point.
"Yes, Mam, you're right." I answered. "But if I don't, then it's not fair to my customers who do pay me."
She wrote me a check. Kenneth that is one of the best comeback lines I have ever read on here. Good for you!
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