Re: Thank you cards
[Re: Dewey S]
#3243643
07/25/12 09:20 PM
07/25/12 09:20 PM
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Joined: Oct 2009
Posts: 82 Midland , Michigan
Ranch84
trapper
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trapper
Joined: Oct 2009
Posts: 82
Midland , Michigan
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I also send out thank you cards. I also do this for fur trapping on others property.
2011 Coyote22 Red Fox 10 Grey fox 1 Raccoon 22 Mink 3 Muskrat 22 Skunk 4 Opossum 7 Beaver 5 Badger 1 Bobcat released J&L Nuisance Wildlife Control
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Re: Thank you cards
[Re: Kermit]
#3244660
07/26/12 01:27 PM
07/26/12 01:27 PM
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Joined: Dec 2006
Posts: 2,061 Ames, IA
MikeTraps2
trapper
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trapper
Joined: Dec 2006
Posts: 2,061
Ames, IA
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I send Thank you card within 2 weeks of every completed job. I use Joe Goodmans "Brat Pack" note cards, http://www.joegoodmanprints.com/TheBratPack.htmland have seen them in the few places I do work for yearly on the wall or desk, I usually say thank you for choosing our company and talk about the job and ask them to please recommend us to family and friends
Far better is it to dare mighty things, to win glorious triumphs, even though checkered by failure
Theodore Roosevelt
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Re: Thank you cards
[Re: Paul Winkelmann]
#3245055
07/26/12 06:01 PM
07/26/12 06:01 PM
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Joined: Dec 2006
Posts: 2,061 Ames, IA
MikeTraps2
trapper
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trapper
Joined: Dec 2006
Posts: 2,061
Ames, IA
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I just thank them for choosing our company and not some other company for their issues, oh and the last one you posted.
MikeD
Far better is it to dare mighty things, to win glorious triumphs, even though checkered by failure
Theodore Roosevelt
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Re: Thank you cards
[Re: Dewey S]
#3245302
07/26/12 08:30 PM
07/26/12 08:30 PM
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Joined: Dec 2006
Posts: 1,673 West, Mi
wiggler
"Skunk Wrangler"
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"Skunk Wrangler"
Joined: Dec 2006
Posts: 1,673
West, Mi
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Mr. Winkelmann, I want to send a thank you card because the client does not have to call me. They can call someone else or just take care of the problem there self; which a lot of people do around here. X's 2
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Re: Thank you cards
[Re: Dewey S]
#3245366
07/26/12 09:04 PM
07/26/12 09:04 PM
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Joined: Jul 2008
Posts: 1,361 mequon, wisconsin
Paul Winkelmann
trapper
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trapper
Joined: Jul 2008
Posts: 1,361
mequon, wisconsin
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This topic is really interesting. ( Well, at least to me ) Dews and Wiggler's comments lead me to ask this question. Do you guys out there have a lot of "One and Done" customers? The most amazing part of this business is how, when I first started, I thought every client would be a one and done. I'd solve the problem and they would never need to call me again. I couldn't have been farther from the truth. My first two commercial jobs are still with us today, 24 years later. One apartment complex even changed hands twice since then. We also do a very good job of keeping individual customers. Of course, we do a lot of things now that we didn't do back then, like mosquito sprays, rodent control, etc.
If you do strictly wildlife, you wouldn't expect to have as many repeats as we do. I am well aware that what Dew says is true about using someone else but I have a harder time picturing most of these people doing it themselves. Like I said, this is interesting. Let's hear from some more of you. Where is Pesky when you need him?
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Re: Thank you cards
[Re: Dewey S]
#3245430
07/26/12 09:34 PM
07/26/12 09:34 PM
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Joined: Jul 2007
Posts: 25 Nashville, Tennessee
John Pearson
trapper
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trapper
Joined: Jul 2007
Posts: 25
Nashville, Tennessee
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Hi Paul. As you, I receive a lot of thank you notes included in the envelopes with my customer's checks. I've thought about sending out thank you cards to them, but honestly the thought of mailing 400 to 600 cards each year is overwhelming. I know there are mailing services that offer to do that, but they also sell those mailing lists to other companies. I do visit my referring partners each Christmas and send out Christmas (not holiday) cards to all of my commercial and very good residential customers. Maybe I'm missing out on some return business because of this practice but referrals and repeat customers are a huge part of my business.
John
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Re: Thank you cards
[Re: Dewey S]
#3245694
07/26/12 11:21 PM
07/26/12 11:21 PM
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Joined: Apr 2010
Posts: 30 St. Louis area
Dave Schmidt
trapper
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trapper
Joined: Apr 2010
Posts: 30
St. Louis area
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Most residential customers are "one and done" (unless you take shortcuts in order to guarantee repeat business, eh, Paul?). Still, they will recommend us to friends. Can't beat that marketing. Can't buy it, either.
ALL OUT Wildlife Control
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