I just worked up a small order with WCS. 4 cans of Todol Foam, a trap pan adjuster, a dvd and a pound of cage clips. Price was $114. Shipping cost was 40 outrageous dollars. I declined to hit the submit order button and will look for the stuff elsewhere.

Put together a similar order from Discount Wildlife Supplies and shipping was $18.33. I hit the submit order button this time. I just don't get it. Yes they are good people, yes they have good service, yes they have good products but mercy they need to do something about their shipping cost.

I agree 100% but I noticed something this week.

I was gonna sell a dozen colony traps to a guy but shipping was $25 for 6 according to USPS website but he could buy them at FnT Post and they were only charging $18. I ended up telling him to just buy them from them since he would save some money. I am going to find out this week if they have discounts or something for business' who ship a lot because I don't know why they got a cheaper rate than me unless they are just eating the difference.

I don't know if WCS is charging extra for shipping to make sure they don't get shorted or what but I bought $10 in product and paid $12 in shipping one time.

I have to agree, WCS shipping is out of site, I have gotten stung twice. Not again.

Part of the cost is figured by the distance traveled, plus the weight. Unless they just flat rate by $ amount.

The web site seems to give higher prices then if you call WCS in person. If you have a problem with Alan's shipping prices please call them they do their best to put this into that and save you on shipping.

yEP,,,,,,,,, Never again..............

Thing is this entire order could be packed in a box that you could easily carry under one arm and I guarantee I could ship it to them for less than $20, probably $15. Still blows my mind that you can order a vent cover from them that costs right at $100 and shipping is $50 or at least it was a year ago. Might be $75 now! Once I ordered 3 of them and they came nested together in the same box they ship one and they charged $150 shipping. I did call and get that reduced. I readily admit that their shipping turn around time is excellent but for the most part if I needed it tomorrow I would have ordered it a week ago.

Correct me if im wrong but isnt Todol a ground ship only item?

I recently wanted to buy a $125 Safeguard but he wanted $50 to ship it. I ended up getting the same sized trap from FnT and the shipping was $10.

I think Robb is right in that we really should be talking to Alan about this. He is losing a lot of business.

I appreciate everyone's feedback on this forum. One thing is for certain, we can't fix, what we don't know about ! So for that thank you ! I will get with our software folks and see what we need to change. WCS has not been in business since 1998 supplying this industry with some of the latest and most innovative products, while gouging or overcharging for shipping. I'm not going to go into all the details, but suffice it to say shipping in today's world is a complex subject, and every carrier is different. Especially with our vast array of product sizes, shapes, and weights that we carry. I don't believe there has been an instance where we've been made aware of a shipping cost problem and haven't worked to correct it.

Barehunter what is your zip code, I'll have our software people use this as a test for how shipping was calculated.

Again, thanks for the feedback..................don't hesitate to ever contact me directly if you have any issues with our service, products, or shipping.

Glad Alan came on to explain.

I know I never question the shipping charges. I just assume that is what they are charging. At least he brought up the point that their could be a glitch somewhere.

I guess it might be better to call in orders if you have a chance at a better shipping rate. But their is nothing like the convienance of ordering online.

Ok...so I got an email from WCS stating that the shipping for my order SHOULD have been $17.85! Yep! I agree! That is just about exactly what I paid when I ordered from Discount Wildlife Supply. Just like I said...I bet I could ship it to them for less than $20. They did offer me $25 off my next purchase.

Let me reiterate, I am not on a personal vendetta to slam them. I have met Alan and his wife. They are a help to the industry. They carry good products, stand behind what they sell, offer speedy shipping etc etc. Only problem I find is the shipping issue. I went thru this with them a year ago and got the same story.....software glitch. Some day in a few weeks I'll enter the same order online and see what shipping cost pops up. That will tell the tale.

Ive never had a problem with wcs.I am always impressed with the turn around time(1 to 2 days).
Thanks for the explanation Alan,looking forward to seeing you at the NE wildlife seminar in march.

Stan, I've found that if I order by phone they get it right.

hmmm...

So the item prices are the same as other companies, but you have to inquire about not getting mispriced for shipping? When, as far as I know, other companies have not had problems with shipping charges.

Doesn't make sense.

We have problems with paypal orders several times a year. We correct them when we find them. Most of the time, it just won,t let the customer order.

They just pop up or happen. It is always best to speak to a person, if that is possible on both ends.

So in this case he also should have asked?

Badger, I guess I should have. I've always worked on the basis that I speak louder by my actions than my words and it's been a while since I've ordered from WCS because of the shipping charges.

On Tuesday, after the holiday, I'll call Alan and find out why I can get the same trap sent from Wisconsin for one quarter the price. I live two hours away from WCS and 900 miles from Wisconsin.

Unless something has changed FnT is in Michigan. Not stiring the pot just letting you know.