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Termite Warranty

Posted By: Lenny50

Termite Warranty - 02/20/24 02:59 PM

Looking to see how others are handling termite warranty’s.

For Liquid treatments, we are using Termidor HE.
Posted By: Bob Jameson

Re: Termite Warranty - 02/20/24 05:49 PM

We offer a 2-year termite free guarantee after each treatment. There are exceptions if we are doing a small shed/ pool or other limited treatment areas. Then there will be no guarantee, however this is stated in the beginning before treatment.

We send out a renewal letter towards the end of the initial 2-year termite free guarantee with the amount needed to extend the guarantee for another year etc..

Some companies offer a 3 year guarantee I know. Some charge more for the initial treatment to help cover the cost of a call back when offering the 3-year policy.
Posted By: Lenny50

Re: Termite Warranty - 02/20/24 08:14 PM

Thank you Bob. I appreciate it.
I am aware of warr in our area 5,7 and even 10 years with Termidor HE but I am not sure how they are writing it up or if they are charging for it.
I know HE is an incredible product and can easily go those amounts of time.
Posted By: Bob Jameson

Re: Termite Warranty - 02/21/24 12:19 AM

Yes, some massage the data from the MFG. The residual time in various soils will vary greatly depending on the % rate of application and how it is done. Some follow the label recommendation while others do not, as we have found.

When you cut the % of actives recommended per treatment obviously the residual time will be affected.

I have been doing treatments for 27 years. We have not had a call back as of yet.

A 5-10 yr. contract warranty is a stretch, and as a company owner I wouldn't write such language. Too many things can happen over just a few years as time will reveal to you if you are new to the business. Renewal warranties will generate $ over the years, most keep on giving for many years.
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