Throw Back,
To clarify, I definitely address any concern homeowners have in a solid discussion, as you say, facts, not scare tactics including the low incidence in wild populations of bats.
Nothing wrong with discussing disease issues with homeowners, in fact we should as professionals be knowledgeable due to what Wink said, which is that every homeowner
has already googled themselves into a frenzy.
Any wildlife species I've worked with has the potential to kill you through a variety of methods, parasites, viruses, direct bites, etc... How we handle those as NWCO's says a lot
about our integrity.
Facts not fiction, a great way to run a business!