Posted By: John C
Anyone else driving a 2019/2020 Chevy Silverado? - 12/27/19 11:42 AM
2019 Chevy Silverado 1500 Crew Cab Z71 LTZ. Picked mine up on Halloween and has been a pain ever since. I did get 19 days of enjoyment out of it until I discovered the rear window leaking from the corners during a three day rain we had. My son actually found it and got chewed out by me for spilling a drink in the truck(I had to apologize for that one he was following the rules and didn't have a drink in the truck). A quick search online shows this is a problem that has been known since day one. GM has issued a TSB on how to repair the problem. The first trip into the dealership for repairs took 16 days. The next day it was still leaking so it went back for 5 days. Also has a stained headliner from the water leaking in so back for a cleaning for two days. This makes it 23 days in a loaner(our lemon law is 20 days or 4 trips to dealership). I get a call from them after texting the manager pictures of it leaking for a third time that they want it this past Monday so I take it in. They are telling me the headliner and rear window they now want to replace is on nationwide backorder and they have no idea when I'll get my truck back. Yesterday one of my dispatchers drover her husbands truck to work. The more I saw it the more I was curious if theres had been leaking. I told her I've just got to look at your rear window. She laughed and said go ahead its not leaking. Took my flashlight and shined at the inside corners and there it was. Water streaks where the water had run down the window on both the left and right sides along with a water stained headliner. I also could see where the plastic window frame had cracked. If you've got one I'd check it everytime it rains. Some leak from the factory and some leak six months later. I found my initial info on a GM forum. There is about 50 pages on this one thread about the window leaks. If anyone knows how to contact a regional manager for GM for the Eastern NC area please pm me the senior customer service advisor can't do anything and it takes her two days to call me back. The dealership is doing what GM tells them to do and this is severly impacitng my lifestyle. Can't take a loaner deer hunting(seasons over with as of Jan1 here). Can't go tow a boat to the beach in a chevy malibu loaner to go fishing. Scared to take the malbu to Snowshoe on a ski trip scheduled and payed for for Jan 1-5th. And can't pull a pig cooker to church to cook for 5th Sunday worship service. Ok guys rant over.