Re: Trash Talking the Competition
[Re: Mike Flick]
#5140146
07/29/15 12:14 AM
07/29/15 12:14 AM
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Joined: Jan 2007
Posts: 1,191 Mt. Olive, IL
Ron Scheller
trapper
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trapper
Joined: Jan 2007
Posts: 1,191
Mt. Olive, IL
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Good post Mike. I have the numbers for the closest 5 WCO's in my phone and in my logbook in the truck. I refer callers to at least one or two of them DAILY due to my busy schedule. When a guy opened an A-All Animal Control office in Springfield a few years ago, I e-mailed him and told him I did a TON of bat work in Springfield, but it was too far to do any type of critter jobs requiring trapping (due to daily trap check law). I told him I would be glad to send him all the calls I received for raccoons, squirrels, skunks, or other 4-legged furry critters in Springfield. I sent him a LOT of work, though he is no longer in business. Not sure what happened, but I now send all the Springfield calls to another WCO who is fairly close to the city (30 miles). Had a guy (WCO) from 35 miles south of me call last week... he came up short on collection bags while doing a clean-out. He drove up and picked up a couple bags from me so he could finish the job. I was glad I could help him out of that bind. The new guys often have some horrible ideas in their head about running a business. They try to undercut prices and bash those who have established businesses. It NEVER works for them.
Ron Scheller
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Re: Trash Talking the Competition
[Re: Mike Flick]
#5140268
07/29/15 08:03 AM
07/29/15 08:03 AM
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Joined: Dec 2006
Posts: 930 Tug Hill, New York
Albert Burns
trapper
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trapper
Joined: Dec 2006
Posts: 930
Tug Hill, New York
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My family owns a small diner in our local area. On any given day at lunch time, there may be anywhere from two to half a dozen local NWCO's having lunch together inside. Sometimes the parking lot looks like a seminar, with all the pickup trucks... We are all friends, and stay in contact daily, referring calls to each other as to who is best qualified for the jobs, or who's back yard it is in. Many of us have been together for almost 25 years doing this, and it has been a great time. We know each others strengths, and weakness's, and continually refer work back and forth throughout the day( and nights),as to who can respond promptly to the calls that come in. Many times we will get calls from customers that are looking for the person that did work for them in the past, and like Josh, we do our best to figure out who it was, and get them back in contact with them.
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Re: Trash Talking the Competition
[Re: Mike Flick]
#5141152
07/29/15 09:49 PM
07/29/15 09:49 PM
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Joined: Dec 2007
Posts: 1,014 N Central Iowa
iayogi17
trapper
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trapper
Joined: Dec 2007
Posts: 1,014
N Central Iowa
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All I will said is I give a big thank you to the guys in my area. if we work together we will make a better business
Brad Mohr
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Re: Trash Talking the Competition
[Re: Mike Flick]
#5141441
07/30/15 04:37 AM
07/30/15 04:37 AM
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Joined: Jan 2013
Posts: 10 England. UK
roe
trapper
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trapper
Joined: Jan 2013
Posts: 10
England. UK
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Over here in the UK everyone seems to be doing pest control work.It's a vastly over-subscribed business. However, there's lots start up each year but they don't seem to be able to last and the next time you hear about them they're doing farm labouring or gardening or something like that. this year in spring I got a couple of great farms to mole trap, apparently the guy who usually does the land was busy doing sheep farming so didn't have time. I made some good money out of his change in career!
What doesn't kill us makes us stranger...
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Re: Trash Talking the Competition
[Re: Mike Flick]
#5141866
07/30/15 03:42 PM
07/30/15 03:42 PM
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Joined: Jul 2008
Posts: 1,361 mequon, wisconsin
Paul Winkelmann
trapper
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trapper
Joined: Jul 2008
Posts: 1,361
mequon, wisconsin
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Here's a good comparison of two different companies that could just as easily be competitive ADC companies. We have had AT&T Uverse,
a highly regarded company, for our TV, Internet, and personal phone for several years. For months now we have been having
interference on our TV. Uverse came out at least three times and tried to fix it but the interference always re-occurred. We finally
gave up and got Time Warner, a not very highly regarded company, to install their TV, Internet, and personal phone line. So far so
good and although we have as many features, we will probably save $800 bucks or so with Time Warner. Now if things don't work well
with either the pricing or the quality of service with Time Warner, there is nothing to prevent us from going back to Uverse or any
other company for that matter. This is also true of our industry, so try to keep solving your customer's problems and keep them happy!
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Re: Trash Talking the Competition
[Re: Mike Flick]
#5142241
07/30/15 09:18 PM
07/30/15 09:18 PM
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Joined: Apr 2010
Posts: 30 St. Louis area
Dave Schmidt
trapper
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trapper
Joined: Apr 2010
Posts: 30
St. Louis area
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It is a great source of satisfaction to have ethical professionals, like Ron and a few others, who I can speak to about our shared area. Invaluable sources of information and support. Ron, who's doing clean-outs in July?
ALL OUT Wildlife Control
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Re: Trash Talking the Competition
[Re: Mike Flick]
#5144654
08/02/15 12:51 AM
08/02/15 12:51 AM
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Joined: Dec 2006
Posts: 8,404 NWWA/AZ
Vinke
trapper
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trapper
Joined: Dec 2006
Posts: 8,404
NWWA/AZ
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Good friend of mine told all my reference sources that I moved and closed shop Was wondering why the call had stopped .....lol. Thiswordisnotacceptabeonpauldobbinsfineforum
Slightly used Shoes 4 sale
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Re: Trash Talking the Competition
[Re: Coondog6]
#5144942
08/02/15 11:26 AM
08/02/15 11:26 AM
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Joined: May 2014
Posts: 4,828 Southwest Michigan
Michigan Trappin
trapper
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trapper
Joined: May 2014
Posts: 4,828
Southwest Michigan
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This is my fourth year in the business full time. Everyday I am learning the power of networking. If I don't service an area I refer the job to someone that does. He in turn refers work for me in my area. It is a win win.
Does putting down the other guy make you look better in the eyes of a future client?
I agree that the more confident you appear/sound the more work one secures. It wasn't that long ago that I was hesitant to ask for a deposit, or ask for a referral, or sell myself on a job now it comes naturally and my success rate on acquiring work has increased. My goal is to make the client happy and keep him/her happy. If I leave the client happy he will refer work to me and that client will come back again if he needs my services.
Chuck This is it in all business services offered to homeowners, I've only been ADC WORK since April but having spent 15 years selling and completing home improvements, this is the best way to grow business too. I am still doing construction as I grow the ADC business, but only doing work for past clients, they know me, and kelp me busy enough. But I remember when havingto sell against other companies how much business I got because they other guy would bad mouth every other contractor. The ones I lost to these kind of guys where actually the type of customers I didn't want anyway. So far, I will say I have not heard of any of the local guys bad mouth , and I will not bad mouth them, I don't even know them, so it would be even more asnine for me to bad mouth them Now the one exception I have to this rule is in construction and would be In ADC, is if I KNOW someone is very bad and I just say "do your homework, on both of us, like BBB reports or references"
Every day is a gift from GOD, don't waste it!!
If they have plenty of food, give them something interesting to smell
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Re: Trash Talking the Competition
[Re: Mike Flick]
#5147930
08/04/15 09:02 PM
08/04/15 09:02 PM
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Joined: Aug 2007
Posts: 1,447 Monroeville NJ
Jonesie
trapper
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trapper
Joined: Aug 2007
Posts: 1,447
Monroeville NJ
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Because customers are not being told, the telling is for folks in the same business. On here, on the face book wildlife pages, on wildlife sections and outings where wildlife folks are going. I don't see anyone putting full page ads in the newspapers saying company abc does bad work, or is a rip off. I don't see anyone going after the roofing companies that are telling folks to put on a whole new roof and it will stop the bats and squirrels only to have them back in in a week. I don't see anyone bad mouthing the chimney sweeps that cap a chimney and block in young chimney swifts or young raccoons. I only see folks bashing competition in the same field. if a company is doing bad then turn them in to the folks that can take the lic or put them out of business. and while we are at it lets turn in the roofers, lawn care, carpenters chimney sweeps, heater guys and the handyman
Last edited by Jonesie; 08/04/15 09:08 PM.
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