I would send them another e-mail and let them know again what happened and if they fail to make it right then I would also let them know that you WILL be talking to the Better Buisness Bureua. Buisnesses don't like that when you mention the three "B's".

X2 plus some healthly $$$$$$ compensation for stress and wear and tear

If you don't get satisfaction, contact the state attorney general's office. Most states have regulations under which the hotels are required to operate. Those cutoff times to cancel a reservation without your card being charged, for instance, fall under state regulations.

those filthy rebs seem to forget who won the last battle...

Haha! The rebs won. In the Pacific!

What do you expect? It's a Super 8!?!?

YA buddy, yall won and just look at how it all turned out -- just sayin thinkin its pretty dang screwed up -- and YOUR ILLINOIS YANKEE PRESIDENT-next time we leave the union just maybe yall will get some smarts and be on the winnin side--God save the south

Dang not all of Illinois voted for him. Sad to say Chicago decides what the rest of the state does law wise. I may well be from the north side the line but I have had some fetching up.

Drifter